Business Solutions

8 Reasons Virtual Phone Systems Are a Budget-Saving Solution

Discover how virtual phone systems can significantly reduce costs for businesses of all sizes, from eliminating hardware expenses to enabling remote work and international operations.

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Toni Matthews-El's profile picture
By: Toni Matthews-ElEdited by: Manny S.
Updated: March 18, 2025|9 minutes

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Introduction

As many companies opt for virtual phone systems, one thing becomes clear: a significant drop in related costs often follows. Before the rise of Voice over Internet Protocol (VoIP) phone providers, businesses might spend hundreds of dollars per month. Costs could exceed thousands of dollars each year when paired with hiring human agents and purchasing the necessary hardware. Today, companies enjoy significantly lower phone bills thanks to virtual business phone systems. Transitioning away from a traditional landline-based setup might initially seem intimidating. However, many companies have found is that a virtual phone system setup cuts down their phone bill and streamlines their entire business communication experience. We'll break down what a virtual phone system is, show examples of digital communication tools, and explain eight ways in which businesses can spare their budgets by opting for an online business phone system. Moreover, you can find out exactly how much your business can save with a virtual phone system by using our free phone cost savings calculator.

What is a Virtual Phone System?

Virtual phone systems are communication solutions based entirely online. Because they function entirely via the Internet, these tools might sometimes be called "cloud-based" or "digital." This is different from landline solutions that use physical wires or cables. While companies can choose to purchase equipment for virtual systems, such as headsets and desk phones, it isn't always necessary. For instance, some business owners or sole proprietors use their laptops, tablets, or smartphones.

Virtual Communication Tools and Channels

Virtual communication has quickly become the great equalizer, letting companies of all sizes diversify how customers reach out. Likewise, the range of available channels can let businesses choose how best to engage consumers. Below are the most common online channels for business communication.
  • Virtual or cloud calling: The virtual phone is the most basic form of digital communication. This feature works by using Internet service to make or receive calls.
  • Virtual texting or SMS: Use the Internet to send or receive text messages. While service providers often include this feature with cloud calling, it might sometimes be available as a service add-on.
  • Video and audio conferencing: Some VoIP providers also let business customers purchase video and audio collaboration software in addition to virtual phone service.
  • Chat: Depending on the service, you may be able to make chat support available to your customers or use chat features to communicate with other team members.
  • Voicemail: In the event a call gets missed or customers call after hours, many virtual phone services provide a digital voicemail tool. It may be possible to get voicemail set directly to your email.
  • Internet Fax: Some businesses, such as healthcare companies, make frequent use of faxes. Some digital phone services include e-faxing services. Be aware that while internet faxing is available, not all VoIP providers are HIPAA-compliant. You will need to reach out or check their terms of service for more information.
While some businesses want to take an omnichannel approach to communication with customers, for a very small company, it may make sense to start with a business phone number, simple virtual phone system setup, and then adjust their digital setup as their company grows. Whatever you decide, you will find that opting for a virtual communication system will save you money in both the short and long-term.
Switching to VoIP can save small businesses up to 75% in business phone costs.

Switching to VoIP can save small businesses up to 75% in business phone costs.

Person examining a phone number to determine if it's legitimate
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Reason #1: Buying New Physical Equipment Becomes Unnecessary

One of the first ways where businesses can save money with a virtual phone system is by avoiding the need to order pricey hardware. Depending on the number of people your company employs, departments, and anticipated amount of inbound, internal, and outbound calling, it's possible that your business phone system infrastructure could cost tens of thousands of dollars. And that's before you add in any associated installation fees.

Imagine instead a complex digital virtual system, partially powered by automation, streamlined using AI, and without buying new phones. Ringtree customers can create unlimited extensions for free for individuals or a group of users. What was once a daunting, budget-busting requirement can be achieved at a fraction of the price, letting them work with employees nationwide or be accessible to customers worldwide.

While some business owners might like the option of buying or leasing phones alongside setting up VoIP service, it is no longer considered a requirement, allowing very small brands to defer this decision until it is both affordable and genuinely worthwhile to their companies.

Reason #2: You Don't Have To Buy a New Number

After owning a phone number for years, one that your customers know and have memorized, it would be devastating to suddenly need to purchase a new one because of a decision to switch to a virtual service provider. While acquiring a new number might not be expensive outright, think of the money needed to advertise the new number or how much marketing will go into getting your customer base up to speed with the change.

By porting your old business number, you can avoid marketing costs associated with setting up a new number and simply enjoy the time and budget savings offered by virtual phone solutions.

Reason #3: Easier To Avoid Missed Calls (And Lost Business)

For the average person, a missed call from a friend or loved one is a minor inconvenience. However, to a company or sole proprietor, a missed or dropped call represents lost income. Those losses add up, causing businesses to miss out on thousands of dollars. For a small business, these missed chances have a negative long-term effect.

Virtual phone systems help business owners reduce missed calls and lost earnings by making it easier to avoid these outcomes. These online services may, for instance, might use an IVR system with a call-back option. Ringtree offers advanced call forwarding that lets callers quickly connect with the right team member.

When businesses can seize opportunities they would have otherwise missed out on, that represents earnings that add to your company budget rather than detract from it.

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Reason #4: Virtual Phone Systems Save Money Via Remote Work

A virtual phone setup for your business lets you work outside a traditional office space and establish a remotely operated team. It is quite common for companies, small and large, to create positions or entire departments for employees who work remotely rather than commute to a fixed location. By not having to drive to work, these employees can save an average of $4,500 per year.

If the entire company is designed to function remotely, then you won't have to worry about paying rent for office space, buying office furniture, or spending money on computers and desk phones. Utilizing an entirely remote business structure could spare your overall budget, with virtual phone systems representing a huge chunk of that savings.

Reason #5: Operate Internationally Without a Big Budget

In addition to retaining funds through remote work, you can use a virtual business phone system to establish yourself globally. While you can purchase a local number for your brand, VoIP service providers like Ringtree support international calling. You can use your international number to engage customers worldwide, making it easier to connect with customers abroad or work with employees in other countries. Money saved with a cloud communication setup can be used to further your company's worldwide reach. This is an ideal outcome for very small businesses, who, thanks to the advances in cloud phone communication, are better able to compete globally for market share in their chosen industries.

Reason #6: AI and Automation Keeps Costs Down

A virtual phone system includes various automation-driven tools. These online phone providers have worked AI into their features in recent years. These items improve call handling and routing, ensure callers reach the right number, or get timely callbacks. Ringtree's AI-powered IVR system is designed to greet callers while providing options for self-service. Whether assisting callers with self-help options or reducing dropped calls, virtual business phone systems' use of AI and automation improves professional communication methods and overall user experience. The outcome is a more streamlined and professional virtual system that functions efficiently, which aids with keeping related costs down.
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Reason #7: Avoid Hefty Spending on Maintenance Services

Without a traditional, on-premise setup for a business phone system, you will not spend nearly as much on maintenance fees. Your provider will offer you administration access, which usually includes a dashboard from which you can check every aspect of your service. This is usually the first stop for troubleshooting if anything is going wrong with your phone service. It is quite common for VoIP service providers to have a library of self-help resources that you can use to manage any issues and address phone-related problems directly. If that doesn't work, you should be able to reach out to your service provider's customer support team for help. At that point, a team member should directly address issues and get your virtual phone system back on track. While a virtual phone system setup can occasionally encounter problems because the entire infrastructure is digital, it often costs far less to address than it would if you had to hire someone to come in and address issues with your physical phone setup.

Reason #8: Better Control Over Your Spending

By setting up a virtual phone system, you directly decide on every aspect of your communication system. For example, when you sign up with Ringtree, you may choose a local or toll-free business number. You can also select how many additional users to add or if you want to pay for international calling. Some VoIP services let you pay monthly, quarterly, or annually. Pricing often changes according to the number of users, add-ons, or if you choose an annual payment plan rather than a month-to-month pay structure. With Ringtree, customers pay a flat $24 per month fee. When you register for a virtual phone service and set up your system, you can better control your spending and adjust your budget according to what makes sense for your business.

Budget Better With Ringtree's Phone Cost Savings Calculator

After reading through the reasons above, you may now be convinced that a virtual business phone number is a great investment and that a digital phone system is great for your budget. Or, you might still have some lingering doubts related to costs. In either case, Ringtree has put forth a free solution meant to help you figure out just how much you can save by switching to a virtual phone system.

Use Ringtree's phone cost savings calculator to see for yourself how much money you would save by switching to our service. The process is simple.

1. Enter the number of employees at your business.

2. Type in your current monthly bill.

3. Press "calculate savings" to see what you could save.

It's that easy. If your business employs 100 people, and you spend about $500 monthly for phone service, Ringtree could cut costs by about 16%. You could save more depending on your specific circumstances. If you have questions about Ringtree's services and features, contact our support team at support@ringtree.io or call 1-888 564-8403 for assistance.

Ringtree's phone cost savings calculator showing potential savings

Calculate how much your business could save with Ringtree's virtual phone system

Toni Matthews-El's profile picture
Author

Toni Matthews-El

Toni Matthews-El is a professional writer based in Delaware who spent years researching and directly reviewing virtual business communication software. A Wilmington University graduate, she's published articles for a range of top news sites and brands, including US News & World Report, Forbes Advisor, Fortune, and SeatGeek.

Manny S.'s profile picture
Editor

Manny S.

Manny S. is a business technology specialist with over a decade of experience helping small businesses. He specializes in virtual phone solutions and cloud-based business tools. When he's not writing blogs or writing code, you'll probably find him walking his dogs or fiddling with analog synthesizers.

By the Numbers

90%
Less hardware costs with virtual phone systems
$4,500
Average annual savings per employee who works remotely
16%
Minimum savings for a 100-person company switching to Ringtree
$24
Flat monthly rate for Ringtree's business phone service

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Frequently Asked Questions

What is a virtual phone system?

A virtual phone system is an entirely online-based calling solution. While a virtual setup doesn't require physical wires or cables to connect calls, you will likely need an Internet connection.

Does VoIP save money?

VoIP can save companies money. Setup is very fast, and the entire business phone system infrastructure is digital. Businesses might also save by using VoIP service on existing phones rather than needing to purchase new hardware.

How can I pay less for my phone bill?

Switching to a more affordable service may allow you to pay less for your phone bill. Ringtree provides a cost-effective virtual phone system for a flat $24 monthly rate.

What is the best VoIP system?

We previously rated the best VoIP systems available on the market. Read our rankings article for insight into some of the top options currently on the market.

How much does VoIP cost per month?

What you pay per month for VoIP depends on different factors. Services can range between $10 and $100 per month per user. Some VoIP providers let you pay the cost of a full year of service upfront. It is vital to do your research and compare prices.